RENTAL TERMS AND CONDITIONS

 

INCLUDED IN THE RENTAL PRICE

 

  • Unlimited mileage
  • Collision Damage Coverage Without Excess (CDW) *
  • Theft damage coverage without excess (TP)
  • Occupant insurance (PI)
  • Taxes of 15% Igic
  • Roadside Assistance 24 H In Case of Breakdown

 

NOT INCLUDED IN THE RENTAL PRICE or NOT COVERED BY INSURANCE

Loss or breakage of any vehicle accessory (keys, vests, triangles or emergency lights, hoods, etc. etc.)

Any Damage caused by customer negligence

Damage to bottom and interior of the car

Driving the vehicle off-road (on forest tracks, beaches or unpaved areas)

Remove the vehicle from the island of Tenerife

  • Due to insurance exceptions, credit or debit card information will be requested… without any withholding.

    Fines and removals of the crane are the sole responsibility of the client, a charge may be required for the management of any sanction during the rental date.

DRIVER’S LICENSE

Drivers must have a valid and valid driver’s license with a minimum of 1 year experience. And a minimum age of 21 years.

CHAIRS FOR CHILDREN

There are three types of child seats: baby seats, child seats, and booster seats. For each of these elements a charge is applied, visible in the reservation system.

Only this accessory is provided, to avoid responsibilities the lessee must place it in the vehicle.

GAS /PETROL

All vehicles are delivered with fuel and must be returned to the same level. In the event that the vehicle is returned with less fuel, a charge for the difference plus a €10.00 fueling service charge will apply.

Here you can see Frequently Asked Questions that are made when Hiring a rental vehicle.

RETURN OF A VEHICLE:

One chargeable day indicates 24 hours from the moment of a car pickup. After that time, the customer will be charged for the entire next day.

In accordance with the Organic Law 15/1999 of 13 December and the Protection of Personal Data, we inform you about the inclusion of personal files which are stored in Rent a Car Las Rosas data base and the use of that data in order to organize backup vehicles as well as inform customers about the products and services offered by Rent a Car Las Rosas.

Likewise, we inform you that Rent a Car Las Rosas has adopted the necessary technical and organizational measures to guarantee the security of personal data and avoid its alteration, loss, or unauthorized access, taking into consideration the level of technology, the nature of data stored and the risk they are exposed to. All measures were applied in accordance with the provisions of Royal Decree 1720/2007 of 21 December.

If you do not want to receive marketing information from our company or at any time change the right of access, rectify, cancel or object to your personal data processing, you can do so by notifying Rent a Car Las Rosas.